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After Sales Coordinator

We are looking for someone with Technical skills with sanitary ware/stainless steel, kitchen appliance/equipment

Lead a team with 3 people, he or she will be doing after sales coord and assist the customers over phone, reporting to MD.

Main tasks
ï‚· Receiving and making after sales calls for guarantee/warranty cases
ï‚· Providing technical support and initial advice to new incoming cases
ï‚· Organize and manage the daily work schedule for the after sales technicians
 Organize project mock up’s and on-site technical calls
ï‚· Collect customer feedback
Responsibilities
ï‚· Maintaining a high level of customer satisfaction
ï‚· Opening, updating and closing after sales cases in the company register
ï‚· Reporting to the sales team, product management and customers service regarding ongoing cases
ï‚· Preparing and sending closing reports
ï‚· Stock Management for spare parts

Min Experience:

2 Years

Salary :

AED 5000

Temp/Perm::

Permanent

Location :

United Arab Emirates Dubai

Posted Date:

June 11, 2020